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Frequently asked questions

Below you’ll find answers to some of the questions we’re often asked by existing customers. If your question isn’t covered, please contact your financial adviser, email us or call us using the contact details on the right of this page.

Listed are answers to questions from the following topics:

  • Online support
  • Support for withdrawals and claims
  • Dealing support

Unit-linked policy support

If your policy begins with 7,8 or 9 and has 6 digits (not including any 0s), the following frequently asked questions may help you get the most out of your policy.

Read unit-linked FAQs

Online support

Support for withdrawals and claims

Dealing support

Kaupthing Singer and Friedlander Limited