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Queries about your investments


While current events continue, we’re working hard to ensure the service you receive continues with as little disruption as possible, as well as considering the ongoing wellbeing of our staff.

Do you want to check the value of your investments?

Most people find the quickest and easiest way to get a valuation is by using our online services. If you haven’t already done so, activate your account today:

Do you need a question answered?

Please check out our comprehensive coronavirus questions and answers.

Want to know more about recent fund suspensions?

Visit our dedicated fund suspensions webpage for full details.

Do you need to get in touch?

Please send us an email

If you have an urgent request and want to get in touch, please email us rather than phone us. This will allow us to deal with queries quicker. However, do bear with us; it may take a little longer than usual for us to respond to you. We really appreciate your patience.